Digital Customer Management (CRM)
Nextzen is here to provide a powerful and cost-effective Digital Customer Management Service. Organizations of all sizes, small departments to large enterprises, agencies, creative shops, and fast-growing companies; start-ups need to established brands with Digital Customer Management (CRM) System.
Contact Management
It has gradually evolved into an aspect of customer relationship management (CRM) systems, which allows businesses to improve sales and service levels leveraging a wider range of data.
Reporting and dashboards
Report is a more detailed collection of tables, charts, and graphs and it is used for a much more detailed, full analysis while a dashboard is used for monitoring what is going on.
Campaign Management
Campaign management involves developing pricing as well as a sales strategy to maximize profits. Surveys are conducted to evaluate product/services campaigns’ effectiveness.
Email tracking
The most basic form of email tracking is showing whether a recipient has opened an email or not. Some software also tracks which individual URLs inside the email were clicked.
Create Contact Information
Customer relationship management software is a tool to create, organize your contact info and manage your relationship with current and prospective customers, clients, and other contacts.
User Access from anywhere
There is no better way to make sure that people can access core CRM data from anywhere. Even if your central database is located far from your team, they can still interact with customer information.
Email System
You can create custom email folders and the system automatically links all mail to the history of Contacts, co-workers and customer Accounts referenced in email addresses contained in the message.
Sales Follow-up
We help to Simplify Sales Follow-up. This allows executives to hold their sales team accountable while getting business-critical analytics that drives smart decision making.
Collaborate on Forums
Create forums in your Nextzen CRM to provide employees with a secure avenue for collaboration and updates on upcoming projects and tasks in their division, and the company as a whole.
Track Marketing Activities
Marketing Activities tracking is immensely important. It’s where you see what works and what doesn’t, and what should you focus on in order to increase effectiveness.
Sales Analytics
CRM helps streamline the entire sales cycle, which results in closing deals in your sales pipeline and helping everyone in the team to reach targets faster and able to reduce production costs.
Support Automation
The ultimate goal of Support Automation is to increase customer value while reducing the cost of doing business as an integral part of CRM and manage business relationships effectively
Gorgeous design
With the carefully through-out design, CRM looks great on any device.
Well Documentation
Nextzen CRM System comes with extensive documentation and dedicated support forum.
Easy Setup & Installation
Customizing it to fit the needs of your application has never been easier.
24/7 Support
We strive to give the best customer support to our customers.
Contact Management
Campaign Management
Align Sales & Marketing
Workflow & Approvals
Marketing Automation
Role Based View
ERP Integration
HRM Integration
Reporting & Dashboard
Email Tracking
Email Client Integration
Sales Performance Management
Support Automation
Customer Opportunity Management
Customization
Make your plans to occur, a great deal of inventive services are prepared to provide.
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What is CRM?
CRM stands for Customer Relationship Management. Properly implemented, CRM begins with a philosophy of customer service.
Implementing that philosophy depends on tools that allow the entire organization to have instant access to information that will help serve the customer better.
Is CRM customizable for what’s important for my business?
Obviously every business runs differently, with different processes and ideas of success.
This means a good CRM solution should be easily customizable and have an information hierarchy that puts what’s important to you, front and center.
How Does CRM Work?
CRM systems are packed with tracking features that record numerous customer interactions online.
In addition, CRM automates routine processes and provides managers with tools that allow for the tracking and measuring of the company’s performance and productivity.
How do 24/7 online support work?
Nextzen Digital Customer Management (CRM-CrmSuite) has created a seamless design that looks beautiful on any device to help you get the job done – no matter where you are.
Besides Nextzen Digital Customer Management (CRM-CrmSuite) Service provides uninterrupted online support for 24/7 about any services and updates.
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